Nick Bailey, the chief customer officer at RE/MAX discusses sorting through the noise of disruption in the real estate industry at Inman Connect New York.
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Bailey, in a discussion with Joe Rand, managing partner and general counsel of Better Homes and Gardens Real Estate, insisted there’s no greater evidence of that than how the Zillow tool is loved by consumers yet loathed by agents.
To learn more about the conflict between agent and consumer, tune in to the video above, or read the original article here.